The Normie Gap, the end of SaaS, the slop backlash, and other observations

A broken pot with the words "Each Piece of You Matters"
Some Kintsugi-ish art on the streets of Philadelphia.

Happy 2025!

My family is happy and healthy. My first year in business has me cautiously optimistic. The Eagles are in the playoffs. And I look back fondly at 2024 and enter a new year full of uncertainty and energy. 

A lot has happened since I last emailed and the length of this email is longer than I set out to write. So I’ve broken this up to be super skimmable. I write to share an update and, as always, share some things I’m thinking about in an effort to get some feedback from you, dear reader.

If any of this is interesting or you have thoughts, hit reply. Even if we’ve never spoken or met before! 

I’m going to split this into three sections:

I. Personal updates. An update on career / business stuff

II. What I’m thinking about. Thoughts and predictions about the state of the internet, media, politics, and other things.

III. Future leanings. Areas I’m experimenting with and would love to talk to you about.

Here we go!

I. Personal updates

From a career perspective, 2024 contained three distinct phases. I spent the first year pushing a major campaign over the finish line at Crossbeam as VP of Content that included a brand new conference, best-selling book, website redesign, and the cherry on top of our category creation playbook cementing “Ecosystem-Led Growth” as an strategy adopted by revenue teams.

Then I planned my transition out as the company acquired Reveal.  (I wrote about why I did that in detail here)

And lastly, in July, I entered the solopreneur phase I am in now. Here are some things I’ve done since.

Gate Check Studios. When I struck out to do “consulting” I didn’t really have a good idea of what it would look like or even what my goals were. I was running from something versus running to something. I needed a break from Zoom calls, managing, and navigating the company structure that comes with being a leadership member at a fast-growing startup. I had a creeping feeling my skills were atrophying, the internet was changing, and I just needed some space and time to figure it out. 

I also had lots of Slack convos, email threads, and text message chains with various marketing leaders and I knew there were areas I could add value to various companies.

So I started Gate Check Studios as a banner to do this work.

I’ve learned so much, but some updates/learnings:

Started (And Slowing) Sabbatical. I started a newsletter and occasional video series about long-term career breaks. This was a fun and refreshing diversion from writing about B2B SaaS, however I’m going to be clearing out my remaining drafts and slowing down the work on Sabbatical. Some reasons:

Getting back the itch. At the end of my Crossbeam tenure my curiosity supplies were emptied. The combo of navigating COVID, becoming a dad (x2), and working at startup sprint speed had exhausted whatever cognitive energy supplies I had. For the record, I enjoyed the time and would do it again. But there's a time to hustle and there’s a time to rest. 

When I created some space to explore or be entrepreneurial, I was initially a little despondent about how few ideas I had. I had a few dark nights where I realized I was entering middle age and maybe all of my interesting and creative ideas were behind me. Or that any creative “drive” I had was forever gone. That hustle, that feeling in my chest I get when I'm working on an idea that excites me may never come back. I might as well become a paper pusher at some giant company and call it a career. Father Time, after all, is undefeated.

Thankfully, it turns out I just needed more time and more inputs. I had been working with the same audience, using the same tools, in the same circumstances. It was like cooking with the same ingredients, and I needed to go back to the grocery store. I also needed to give myself some grace to not be defined by “the doing” all of the time.

As I spoke to more people, played with more tools, read more thoughtful writing, and gave myself time to breathe, the itch came back. Ironically it’s a theme I note in my Sabbatical writing: giving oneself the time to create the space in which new ideas can enter. 

AI tools. I don’t want to look back at this time during this historic platform shift and realize I should have been more ambitious and experimental. I’ve been an AI maximalist when it comes to improving my ability to be a one-person business. Some fun projects:

Health stuff. I also took this time to get my health in order. Several males in my family passed away before 55, often due to heart issues. I got aggressive plaque scans, ECGs, and developed a relationship with a preemptive cardiologist. One of the beautiful aspects of living in Philadelphia is access to the world-class Penn hospital system here!

II. What I’m thinking about:

The atomization of everything. Probably the thought I return to the most is that the media environment continues to smash everything into smaller and smaller pieces. The teams creating content are smaller and the audiences are smaller. Some reasons for this:

What does AI-native media look like? With every platform shift comes a new generation of media companies. Buzzfeed, for example, was uniquely born during the social media shift. It sounds passé now, but the fact that they A/B tested headlines on various platforms and wrote things with virality in mind was a big deal at the time. (Remember the 2014 New York Times innovation report?)

Most people think our news will be written by AI bots. Maybe. But what if the AI-native news sites…:

Or what if “AI-native media” is some anachronism like “horseless carriage” and this is all an exercise in futility? 

Polymarket. A criticism I’ve had of the anti-media types is that if you followed the chain of information they were sharing it often began because some journalist at a “mainstream” media outlet reported something. Polymarket flipped that for me.

Tracking Polymarket during news cycles has been the best way to track the news. During the election, Polymarket was a more reliable indicator of actual sentiment than the polls. Not Boring’s Packy McCormick (
and the only newsletter to publish a picture of me with a Sam Hinkie sign in it) even has an AI-created podcast using Polymarket as the source.  

I check it nearly every day, and I wonder how long it will take before there are independent journalists that “cover” the betting markets the same way people at Bloomberg cover, say, the commodities markets.

Polymarket has also oddly provided me with an outlet when the recent election didn’t go in my preferred direction. Which leads me to…

Shorting Donald Trump. It’s controversial to say in tech circles, but one of my (contrarian?) takes is that our incoming president will not lead to some unlock of progress or deregulation. Before, my belief that he’s a poor executive would be resigned to conversations at the bar. Now, I just shut up and count my money on Polymarket as I bet the opposite of whatever he says he’ll do.

A list of Polymarket bets
Sure I lost the election, but I’m losing these bets.

Is crypto for real this time? During the first crypto boom in 2021 I became fascinated with NFTs and how they created scarcity in a digital context especially for writers. Turns out, they really didn’t (at the time, most NFTs just pointed to a URL kept on on some server). But I remain intrigued by the possibilities here for media and publishing. I love the ideas of decentralization and the open web that underpin many crypto projects. A future where everyone has a crypto wallet that can be used to frictionlessly subscribe or purchase things is very good for media. That future is closer than in 2021, but it’s not here yet.

call the 2007 journalism bloggers - WE FINALLY HAVE MICROPAYMENTS https://t.co/5qbSqf1HZq

— Sean Blanda (@SeanBlanda) December 20, 2024


The normie gap. In early Web 1.0 days in the late 90s, there were scores of freelancers and agencies that would sell businesses the importance of having a website and taking the Internet seriously. They’d charge someone some crazy fee and essentially whip something up in some WYSIWYG tool like FrontPage or Dreamweaver. They were taking advantage of the education gap: the tools for easy website creation had arrived, but not everyone knew.

And thus goes AI. Those on the bleeding edge are already creating teams of agents to execute tasks that would take humans hours and charging as if humans are still doing those tasks. Or they are posting content to platforms like Facebook for engagement to an unwitting public. We are in a moment where there is immense money to be made selling services that AI can do to people who don’t know (or don’t care) that the job is being done by a machine.

Quiet quitting social media and online life and focusing more on IRL. Amongst my peer group and friends, many have faded from social media and any online presence. A few factors here:

The collapse of SaaS. A large percentage of what we consider a “tech worker” are the support staff for software companies. People that are in support, or human resources, or customer support, or (*gulp*) marketing. In a world where a dumb ol’ liberal arts major like myself can build his own tools, why am I paying a monthly fee for some SaaS tool? Much like the tractor made farming more efficient and sent a bunch of labor out of the agriculture business, will AI have a similar impact on SaaS?

@christophergeorgewink

Tech jobs make up the highest ever share of overall layoffs in the American economy #techtok #techjobs #economy

♬ original sound - Chris Wink

The dead internet theory’s effects on advertising. One of the forms of distribution that is working is partnering with “UGC” creators to advertise whatever is you want to share. (One of the more corrupt aspects of the internet is creators being paid and not disclosing it.) That alpha is quickly shrinking as more people catch on, yes. But further there are now full blown AI tools that will make fake creators that can say whatever you want however you’d like. Here’s one below:

This is one of the negatives of losing the social graph (see “distribution” above). I am no longer building trust with an individual creative over time. I am instead seeing “normal” people inserted into my feed and recommending a product and assuming that it is organic. Because of the audience's distrust in institutions and brands, this is working. But eventually audiences will stop responding to these things. And a lot of marketers are going to freak out when this happens.

A pause on cynicism. The backlash against tech and media is, in many, cases deserved. But we’ve swung a bit too far and much of the discussion around the state of these industries, and often the country as a whole, is steeped in contempt and cynicism. But I can no longer abide the knee-jerk “mainstream media bad” or “Elon Musk evil” or “America is doomed.” 

(In fact, America is crushing it right now!)

As I think about the next decade of my life — I find it difficult to give attention to cynics or to reactionaries. I want things to change and to improve. My overriding politics are that we should build and make new things. And I don’t want to be scared.

III. Future Focuses:

I thought that six months in, I would have triumphantly arrived at my next phase. Dear reader, I don’t think that’s how this works. 

But here are some things I’m exploring in the first half of 2025:

an image from a dr seuss book
Dr. Seuss, prophetic as always

_

If you’ve made it this far, you are a true pal. Thanks for reading, and send me your year-end reviews! I love reading them.

With love from Philadelphia,

Sean